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Author Topic: Problems with Save Files? -- Read Me!  (Read 235449 times)
Matt
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« on: September 15, 2011, 09:07:10 AM »

If you're having trouble with your progress not being saved in one of our games, or if your save files keep disappearing when you come back to the game, there are a few possible reasons why this could be happening.  Check the list below to see if any of these help solve the issue for you.


PLEASE NOTE: The previous bug with Firefox not saving progress in Flash games has been fixed by Mozilla.  Please update your Firefox browser to version 66.0 or later.






Reason #1: You are using a Private Window or Incognito Window

When you use a Private Window or Incognito Window in your browser, it will automatically delete all of your game progress when you close the window, so it's not a good idea to use these when playing games!  Private and Incognito Windows will also prevent the "Backups" feature from working in many of our games.


Reason #2: Your Web Browser is deleting your saved games


With most modern web browsers, when you delete cookies in your browser it will also delete your saved progress for Flash games.  If you have deleted your cookies recently, or set up your web browser to automatically delete cookies when you close the window, this could be the reason your saved games have disappeared.  

PLEASE NOTE:  Even if you regularly play in one browser (like Firefox), if you open and close another browser (like Internet Explorer) that is set to automatically delete cookies when closed, it may still delete your game progress in Firefox!




Reason #3: Other software is deleting your saved games


Some cleaning software (such as CCleaner) may also delete your saved games.  If you use cleaning software regularly, or have it scheduled to automatically clean up files on your computer, this may be why your saved games are missing.  Check if there are any options to disable deleting Flash SharedObjects / LSOs / Flash Cookies in the software.


Reason #4:  Flash Player is preventing you from saving your game


If your games never save your progress, it could be a setting in the Flash Player that is preventing you from saving your game.  First, check your Flash Global Storage Settings at this link:

CLICK HERE: Global Storage Settings for Flash Player

The image below will show settings which should work correctly.  If your settings screen looks different, this may be the issue with your saved games.



Next, check your storage settings for a particular site at this link:

CLICK HERE: Website Storage Settings for Flash Player

On this screen, scroll through the list at the bottom and click on the site where you play the game (www.flipline.com or www.papalouie.com, or any other site).  After clicking, check the slider and checkbox above to make sure you can save on this site.  The image below shows settings that should work for you:



When you've finished making changes to each of these screens, you can just close the window -- it automatically applies the changes without needing an "OK" button.


Reason #5:  You're not playing on the same exact site


If your save files have disappeared, make sure you're playing on exactly the same site that you were playing on before.  If you started playing on the Papa Louie site, those saved games may not appear on the Flipline site.  Also, make sure the site address is exactly what you used last time.  There may be an issue if you started playing at "http://flipline.com" and then try to continue on "http://www.flipline.com" (with the www included).

Reason #6: You're not playing on the same computer

Your game progress is saved directly to your computer (not stored on any account or website), so you'll have to keep playing on the same computer if you want to continue your game.  If you do want to switch computers, many of our games have a "Save Backup" feature where you can save a separate backup file, then transfer this file to a different computer and use "Load Backup" in the game to copy your saved progress to the new computer.

« Last Edit: March 19, 2019, 07:47:03 AM by Matt » Logged
tonyantonio
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« Reply #1 on: September 18, 2011, 08:11:01 AM »

This is good to bad when I wanted to play my FIRST flipline game I did not knew this....
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tonyantonio
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« Reply #2 on: November 12, 2011, 08:54:06 AM »

Yah I do notice
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Neomonster
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« Reply #3 on: November 12, 2011, 09:03:50 AM »

Thanks for this, Matt. It will surely come in handy sometime. Smiley
(I hate so much when my save files explode.)

Yah I do notice

Old threads shouldn't be bumped if there's nothing to discuss.
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tonyantonio
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« Reply #4 on: November 12, 2011, 09:10:17 AM »

Ok gotcha
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Xandra Will Find You
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« Reply #5 on: November 28, 2011, 07:45:25 PM »

I tried #3 and it still didn't save. I'm still stuck with "New Customer Mandi" in Burgeria.
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1. Baauer - Harlem Shake
2. Macklemore - Thrift Shop
3. Bruno Mars - When I Was Your Man
4. Rihanna - Stay (^1)
5. Justin Timberlake - Suit and Tie (^3)
6. Taylor Swift - I Knew You Were Trouble (v2)
7. Drake - Started From The Bottom (v1)
8. will.i.am - Scream and Shout (v1)
9. Lil Wayne - Love Me (^2)
10. Bruno Mars - Locked Out Of Heaven (v1)
11. Swedish House Mafia - Don't You Worry Child (v1)
12. Maroon 5 - Daylight (^2)
13. Pitbull - Feel This Moment (^5)
14. The Lumineers - Ho Hey (v1)
15. A$AP Rocky - ****in Problems
16. Calvin Harris - Sweet Nothing
17. Imagine Dragons - Radioactive (^3)
18. Pink - Just Give Me A Reason (^29)
19. Rihanna - Pour It Up (^2)
20. Mumford and Sons - I Will Wait (v1)

This should be enough proof that music is not ending. XWFY out. THANK YOU, COME AGAIN!
martin0499
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« Reply #6 on: January 01, 2012, 07:41:44 AM »

Everything is working in Google Chrome for me. Wink Wink
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Jojo88
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« Reply #7 on: January 01, 2012, 07:48:30 AM »

Yeah, me 2. Im pretty happy about never has one of my save files got deleted:D
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Xandra Will Find You
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« Reply #8 on: January 16, 2012, 09:30:02 AM »

I haven't played in a while due to me being kinda scared of the game not saving it. I'll just wait for the new game.
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Top 20 Songs of Songin':
1. Baauer - Harlem Shake
2. Macklemore - Thrift Shop
3. Bruno Mars - When I Was Your Man
4. Rihanna - Stay (^1)
5. Justin Timberlake - Suit and Tie (^3)
6. Taylor Swift - I Knew You Were Trouble (v2)
7. Drake - Started From The Bottom (v1)
8. will.i.am - Scream and Shout (v1)
9. Lil Wayne - Love Me (^2)
10. Bruno Mars - Locked Out Of Heaven (v1)
11. Swedish House Mafia - Don't You Worry Child (v1)
12. Maroon 5 - Daylight (^2)
13. Pitbull - Feel This Moment (^5)
14. The Lumineers - Ho Hey (v1)
15. A$AP Rocky - ****in Problems
16. Calvin Harris - Sweet Nothing
17. Imagine Dragons - Radioactive (^3)
18. Pink - Just Give Me A Reason (^29)
19. Rihanna - Pour It Up (^2)
20. Mumford and Sons - I Will Wait (v1)

This should be enough proof that music is not ending. XWFY out. THANK YOU, COME AGAIN!
French them
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« Reply #9 on: January 16, 2012, 08:01:24 PM »

Usually my save files get deleted from deleting the web browser. but once it's back, my save files are restored.
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Xandra Will Find You
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« Reply #10 on: January 16, 2012, 08:02:17 PM »

Well good for you. I seem to have troubles with it saving my game files.
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Top 20 Songs of Songin':
1. Baauer - Harlem Shake
2. Macklemore - Thrift Shop
3. Bruno Mars - When I Was Your Man
4. Rihanna - Stay (^1)
5. Justin Timberlake - Suit and Tie (^3)
6. Taylor Swift - I Knew You Were Trouble (v2)
7. Drake - Started From The Bottom (v1)
8. will.i.am - Scream and Shout (v1)
9. Lil Wayne - Love Me (^2)
10. Bruno Mars - Locked Out Of Heaven (v1)
11. Swedish House Mafia - Don't You Worry Child (v1)
12. Maroon 5 - Daylight (^2)
13. Pitbull - Feel This Moment (^5)
14. The Lumineers - Ho Hey (v1)
15. A$AP Rocky - ****in Problems
16. Calvin Harris - Sweet Nothing
17. Imagine Dragons - Radioactive (^3)
18. Pink - Just Give Me A Reason (^29)
19. Rihanna - Pour It Up (^2)
20. Mumford and Sons - I Will Wait (v1)

This should be enough proof that music is not ending. XWFY out. THANK YOU, COME AGAIN!
French them
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« Reply #11 on: January 16, 2012, 08:05:06 PM »

I was so confused when I saw my save files were gone Laugh
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Xandra Will Find You
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« Reply #12 on: January 16, 2012, 08:07:06 PM »

I was scared when mine were gone. Its like all that hard work gone.
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Top 20 Songs of Songin':
1. Baauer - Harlem Shake
2. Macklemore - Thrift Shop
3. Bruno Mars - When I Was Your Man
4. Rihanna - Stay (^1)
5. Justin Timberlake - Suit and Tie (^3)
6. Taylor Swift - I Knew You Were Trouble (v2)
7. Drake - Started From The Bottom (v1)
8. will.i.am - Scream and Shout (v1)
9. Lil Wayne - Love Me (^2)
10. Bruno Mars - Locked Out Of Heaven (v1)
11. Swedish House Mafia - Don't You Worry Child (v1)
12. Maroon 5 - Daylight (^2)
13. Pitbull - Feel This Moment (^5)
14. The Lumineers - Ho Hey (v1)
15. A$AP Rocky - ****in Problems
16. Calvin Harris - Sweet Nothing
17. Imagine Dragons - Radioactive (^3)
18. Pink - Just Give Me A Reason (^29)
19. Rihanna - Pour It Up (^2)
20. Mumford and Sons - I Will Wait (v1)

This should be enough proof that music is not ending. XWFY out. THANK YOU, COME AGAIN!
adrielnoadriel
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« Reply #13 on: March 02, 2012, 05:25:08 AM »

This story is true, but I'm download the game before playing this offline at Firefox (software, program).
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papa_fan
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« Reply #14 on: March 03, 2012, 12:45:15 AM »

i didnt know that flipline has two websites
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